Customer service
Accra To Host Ghana Customer Experience Summit 2017
Customer service has become one of the major factors that differentiates businesses that work and the ones that fail....
Ghana Post Apologizes For Rendering Poor Service
People complained of extortion before they were allowed to receive parcels mailed to them Ghana Post Company has...
We’re Making ‘wholesale Changes’ To Improve Service
Ghana Post Company Limited has indicated that it is in the process of overhauling its systems and operations to improve...
Businessmen Urged To Adopt Strategic Selling Methods
Pastor Stephen Akwasi Opuni, the Regional Network Manager of the Tianshi Group of Ghana, has urged businessmen and...
Customers Always Think ‘we Are Right’
No matter what kind of business you’re in, you’re doing business with other humans. Humans have good days, bad days...
Contact Center Will Help Reduce Turnaround
The Bank of Ghana (BoG) is optimistic it will be able to reduce the time taken to address concerns from the public,...