Mobile telecommunication network, Vodafone Ghana, has introduced onto the Ghanaian market industry first ‘all-in-one’ telecoms product dubbed: Vodafone One.
The product ties in with the concept of convergence, where all telecom services are grouped into a single suite of deliverables, to guarantee simplicity and convenience.
In a brief speech at the launch, Director of Fixed Business and Customer Operations at Vodafone Ghana, Patricia Obo-Nai, said the introduction of Vodafone One is an indirect response to the adherence of customer needs.
According to her, Vodafone One is designed to bring together all customer communication needs—fixed broadband, voice minutes for landline, mobile voice and mobile data—into one seamless package.
“What we have done is indirect response to the specific needs of our customers. This comes at a great time as we continue to roll out fibre across the country, delivering speeds of up to 10-times faster than any in the market,” she said.
She added that “Vodafone One will also leverage on the HD voice capability we have recently rolled out on our super network.”
Patricia Obo-Nai explained that the product has an auto-renewal component to keep customers connected at home, in the office and on-the-go.
She noted that Vodafone One will undoubtedly cement the legacy of the company as a leader in innovation and new thinking in Ghana.
For his part, Deputy Minister of Communications, George Andah, commended Vodafone Ghana for contributing immensely to the growth of the telecommunication industry in Ghana.
“The Ministry of Communications would like to commend Vodafone Ghana for playing its part in making sure our industry is always up to date with the dictates of the modern world,” he said.
He added that “We appreciate Vodafone’s leadership in innovation and creativity in the industry – recently unveiling its essence as a SuperNet and introducing a most innovative ‘Fibre-to-the-Home” product,” he said.
He noted that the core vision of the Ministry of Communications is to manage the convergence of communications and technologies to promote a viable integrated national development process within a global setting.
“It is our responsibility to ensure that the sector is properly regulated and that we approve policies and licenses that will only seek to enhance the sector; make the operators more willing to engage and bring more competition product like Vodafone One,” Mr. Andah indicated.
The Vodafone One product will give customers broadband internet for homes and offices, calls at best rates across networks with an auto-renewal feature.
The product also allows customers to be connected across multiple devices/channels from a single bundle while satisfying all their communication needs.
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