In yet another incident that could prove a public relations nightmare for the airline industry, a California couple has come forward claiming they were kicked off an overbooked Delta flight for...
Senior lawmakers urged US airlines Tuesday to fix their customer service issues after recent high-profile problems, or face a crackdown from Congress. "Seize this opportunity because if you don't,...
Senior lawmakers urged US airlines Tuesday to fix their customer service issues after recent high-profile problems, or face a crackdown from Congress. "Seize this opportunity because if you don't,...
The Kentucky doctor dragged off a United Airlines flight from Chicago earlier this month has received a financial settlement from the airline. Lawyers for Dr David Dao, 69, say a condition of the...
American Airlines announced an unexpected pay increase for employees even as it reported lower first-quarter earnings Thursday which it blamed on high fuel costs. Net income was $234 million, down...
United Airlines on Thursday announced it will offer bumped passengers up to $10,000 in compensation and reduce overbooking following the dragging incident on board one of its flights that caused...
The Mumbai-based airline confirmed the incident took place on April 3 on a Chandigarh-Mumbai flight, adding the pilot in question had been taken off the flying roster soon after and an apology had...
United Airlines was under fire again Wednesday after a huge rabbit named Simon died while hopping over from London to Chicago, where he was due to be picked up by a celebrity buyer. The valuable...
Newly released reports from security officers at Chicago's O'Hare International Airport paint an unflattering picture of the man dragged from a United Airlines flight, setting off a worldwide uproar....
The chief of Qatar Airways on Monday accused American carriers complaining over alleged subsidies to Gulf airlines of "bullying", as he announced new US routes in defiance of mounting airport...
Less than two weeks after United Airlines prompted a public relations crisis for dragging a passenger from his seat on an overbooked flight, rival American Airlines is trying to tamp down its own...
American Airlines has removed an employee from duty after an ugly clash over a baby's pram in San Francisco. A passenger who uploaded video of the aftermath of the incident said a mother had been...
United Airlines said Friday it no longer plans to name chief executive Oscar Munoz chairman as it revised its compensation program following an uproar over its treatment of a passenger. Munoz and the...
Social media disaster lessons your company can learn from (2) A passenger being dragged off a United flight in the US sparked outrage on social media This week we take a second look at United...
Crisis Management - Pepsi, United and the speed of corporate shame People can now destroy brand trust at the speed of light, with consequences that are far-reaching United Airlines has leapt into a...
United's widely-condemned violent removal of a passenger from a flight was a "system failure" and no employees will lose their jobs as a result, United Continental chief Oscar Munoz said Tuesday. "It...
Government will soon release an amount of GH220 million as stimulus package to support distress but viable companies across the country, Vice President, Dr. Mahamudu Bawumia has indicated. He made...
As United Airlines struggles to recover from the public relations disaster sparked when a passenger was violently removed from a flight in Chicago, the airport security officers involved in the...
United Continental chief executive Oscar Munoz said Wednesday he would not resign, and he again apologized for forcibly removing a customer from an overbooked flight. Munoz was asked about calls for...
The boss of United Airlines has apologised for the “truly horrific” incident in which a passenger was forcibly dragged, screaming, from a flight. Oscar Munoz said he “continues to be...
