A Japanese budget airline apologised Wednesday for forcing a wheelchair-bound man to crawl up a set of stairs to board his flight. Hideto Kijima, 44, was returning last month to Osaka from a vacation...
US airline Delta is facing a public-relations problem after a family claimed they were kicked off a flight for refusing to give up a child's seat. "This is a federal offence and then you and your...
In yet another incident that could prove a public relations nightmare for the airline industry, a California couple has come forward claiming they were kicked off an overbooked Delta flight for...
Senior lawmakers urged US airlines Tuesday to fix their customer service issues after recent high-profile problems, or face a crackdown from Congress. "Seize this opportunity because if you don't,...
Senior lawmakers urged US airlines Tuesday to fix their customer service issues after recent high-profile problems, or face a crackdown from Congress. "Seize this opportunity because if you don't,...
United Airlines on Thursday announced it will offer bumped passengers up to $10,000 in compensation and reduce overbooking following the dragging incident on board one of its flights that caused...
Newly released reports from security officers at Chicago's O'Hare International Airport paint an unflattering picture of the man dragged from a United Airlines flight, setting off a worldwide uproar....
United Airlines said Friday it no longer plans to name chief executive Oscar Munoz chairman as it revised its compensation program following an uproar over its treatment of a passenger. Munoz and the...
Social media disaster lessons your company can learn from (2) A passenger being dragged off a United flight in the US sparked outrage on social media This week we take a second look at United...
The boss of United Airlines has apologised for the “truly horrific” incident in which a passenger was forcibly dragged, screaming, from a flight. Oscar Munoz said he “continues to be...
The chief executive of embattled United Airlines unequivocally apologized Tuesday for an incident in which a passenger was dragged off a plane, and promised a "thorough review" of the airline's...
The online video footage of a United Airlines passenger dragged off a flight, which damaged the company's reputation, highlighted the limited options US passengers have on overbooked flights....
Outrage has erupted on Chinese social media over the removal of a passenger from a United Airlines flight. Videos posted online showed a man, who appears to be Asian, being forcibly dragged from his...
Videos showing a man being violently removed from a United Airlines flight have provoked an outcry on social media. The footage taken inside the airliner shows a man being violently pulled out of his...
United Airlines found itself in the middle of a social media storm on Monday, after the US carrier forcefully removed a passenger from a flight due to overbooking. The airline said it had asked for...
