Oscar Munoz
US Congress Tells Airlines To Do Better
Senior lawmakers urged US airlines Tuesday to fix their customer service issues after recent high-profile problems, or...
Passenger Dragged Off United Airlines Plane Wins Settlement
The Kentucky doctor dragged off a United Airlines flight from Chicago earlier this month has received a financial...
United Cuts Overbooking, Hikes Compensation After Passenger Fiasco
United Airlines on Thursday announced it will offer bumped passengers up to $10,000 in compensation and reduce...
United CEO Munoz No Longer To Become Chairman
United Airlines said Friday it no longer plans to name chief executive Oscar Munoz chairman as it revised its...
Social Media Disaster Lessons Your Company Can Learn From (2)
Social media disaster lessons your company can learn from (2) A passenger being dragged off a United flight in the US...
Pepsi, United and the Speed of Corporate Shame
Crisis Management - Pepsi, United and the speed of corporate shame People can now destroy brand trust at the speed of...
United Won’t Fire Anyone Over Manhandled Passenger
United's widely-condemned violent removal of a passenger from a flight was a "system failure" and no employees will...
United Airlines CEO Won’t Resign
United Continental chief executive Oscar Munoz said Wednesday he would not resign, and he again apologized for forcibly...
United Airlines Boss Sorry For ‘horrific’ Passenger Removal
The boss of United Airlines has apologised for the “truly horrific” incident in which a passenger was forcibly...
United Incident Exposes Limited Rights of US Air Passengers
The online video footage of a United Airlines passenger dragged off a flight, which damaged the company's reputation,...
United CEO Says Removed Passenger Was ‘disruptive and Belligerent’
The CEO of United Airlines has said that employees "followed established procedures" in an incident which saw a...
China Internet Outcry Over United Passenger Fiasco
China social media users were in an uproar Tuesday over viral footage of a Chinese-American man dragged off an...
Passenger Dragged Off Overbooked United Flight
A man's refusal to give up his seat on an overbooked United Airlines flight led to a disturbing scene Sunday that has...
Why Was A Passenger Dragged Off A US Flight?
Videos showing a man being violently removed from a United Airlines flight have provoked an outcry on social media. The...