Customer experience

News

Airtel Premier Takes Exceptional Service To Doorstep of Customers

Airtel Premier, Airtel Ghana’s bespoke sub brand that provides unparalleled telecom and lifestyle solutions for high...

News

Vodafone CEO Engages Customers

Chief Executive Officer (CEO) of Vodafone Ghana, Yolanda Cuba, has demonstrated great leadership and commitment when...

Business

Ghana Post Apologizes For Rendering Poor Service

People complained of extortion before they were allowed to receive parcels mailed to them Ghana Post Company has...

News

We’re Making ‘wholesale Changes’ To Improve Service

Ghana Post Company Limited has indicated that it is in the process of overhauling its systems and operations to improve...

International

Delta Under Fire For Kicking Family Off ‘overbooked’ Flight

US airline Delta is facing a public-relations problem after a family claimed they were kicked off a flight for refusing...

News

Car Park Disclaimers and Customer Service

Again I ask, is the customer not supposed to be the most important component of business? Today, we are talking...

Headlines

Dragged United Passenger ‘aggressive’, Officers Say

Newly released reports from security officers at Chicago's O'Hare International Airport paint an unflattering picture...

Business

Businessmen Urged To Adopt Strategic Selling Methods

Pastor Stephen Akwasi Opuni, the Regional Network Manager of the Tianshi Group of Ghana, has urged businessmen and...

Top Stories

Groupe Ideal Marks Val’s Day With Workers, Customers

Groupe Ideal on Tuesday, 14 February, 2017 treated over 800 staff members and customers to a full surprise of branded...

Top Stories

Airtel, Jaarno Partner To Make Online Foodstuff Purchase Convenient

Airtel, the Smartphone Network has partnered premier digital foodstuff marketing and distribution company, Jaarno to...

Top Stories

Airtel, Jaarno Partner To Make Foodstuff Purchase Convenient

Ghana’s leading telecom service provider, Airtel, has partnered premier digital foodstuff marketing and distribution...

Business

Positioning For Business Growth

Growth is not optional; it is a prerequisite for survival in business. A Ghanaian business leader, Ishmael Yamson, once...

Top Stories

Customers Always Think ‘we Are Right’

No matter what kind of business you’re in, you’re doing business with other humans. Humans have good days, bad days...

Business

Airtel Storms Madina With ‘Service Excellence Clinic’

Airtel, the Smartphone Network, has taken its Service Excellence Clinic to Madina, a suburb of Accra, to avail its...

Business

Customers Vital To Business

The executive director of Energy Bank, Mr Isaac Shedowo, has called on banks to ensure that customer satisfaction...