Restricted Mode aims to filter out “more mature content” and is switched off by default.
But some vloggers, including Tyler Oakley, say they’re “perplexed” by non-explicit material being blocked.
The site tweeted: “We regret any confusion this has caused and are looking into your concerns.”
“We are so proud to represent LGBTQ+ voices on our platform – they’re a key part of YouTube what is all about.”
The company hasn’t addressed how Restricted Mode works, or why it’s blocked certain LGBTQ videos, but the statement added: “The intention of Restricted Mode is to filter out mature content for the tiny subset of users who want a more limited experience.”
Restricted Mode is intended to protect younger viewers from seeing adult content.
YouTube says it uses community flagging, age-restrictions and “other signals” to identify what is potentially inappropriate content and filter it out.
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