Universal Merchant Bank (UMB Bank) has announced the introduction of three additional VISA cards to give its customers more options in carrying out their transactions.
As one of Ghana’s most customer-centric banks, UMB Bank partnered with Visa Inc. in April 2015 to introduce the UMB VISA Classic debit card. A year later, UMB Bank has strengthened this partnership with the introduction of the UMB VISA Prepaid card, the UMB VISA Business card and the UMB VISA Platinum card.
Speaking at a press launch to officially introduce the new cards, the Chief Executive Officer of UMB Bank, Mr. John Awuah, stated that the launch of the UMB VISA Classic card last year gave customers of the bank enhanced access to their funds and more transactional options. “However we recognized that while our VISA Classic card gave our customers more options, it did not fully satisfy the unique needs of certain categories of our customers”, he added.
According to Mr. Awuah, the investment made in bringing these new cards to the bank’s cherished customers is a clear indication of UMB’s unflinching commitment to put customers at the centre of everything that the bank does.
“This year we have executed several initiatives such as the opening of three new branches, the expansion of our ATM network and the introduction of products such as the UMB Salary overdraft. We assure all of our partners that we will continue to carry out initiatives that will only enrich their lives and help to grow their businesses,” he concluded.
Highlighting the unique features of each card, UMB Bank’s Head of Card Operations, Mrs. Irene Adjei-Bisa indicated that the UMB VISA Prepaid card offers customers a unique combination of convenience and control. The card serves as a wallet and is a great way to safely set aside funds for specific purposes such as online shopping, holidays, festive periods, hobbies and other interests. She also noted that it gives customers easy access to the global Visa acceptance network spanning over 200 countries.
Mrs. Adjei-Bisa stated that the UMB VISA Business card also gives business owners the ability to control how, when and where payments are authorized for their employees’ cards. She further stated that the card also provides card holders with access to a dedicated 24/7 VISA cardholder services centre to assist with international emergency card and cash replacement.
While communicating the benefits of the UMB Visa Platinum card, Mrs. Adjei-Bisa stated that the UMB VISA Platinum card gives high-end exclusive benefits to customers and these include benefits at over 900 luxury hotels around the world including VIP guest status and short-term insurance (90 days) against loss, theft/ specified causes of accidental damage to goods purchased with a UMB Visa Platinum card.
Ms. Yvonne Botchey, UMB Bank’s Director of Marketing and Communications added that “we are very excited to launch these three new cards and we encourage all of our customers to walk into any one of our branches and sign up for a UMB VISA Card that suits their unique needs.”
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